HyperX Cloud 2 is designed to deliver uncompromising comfort, crystal clear sound and immersive gaming for an unforgettable experience. In this series, HyperX Cloud 2 with virtual 7.1 surround sound delivers the ultimate in audio fidelity, comfort with replaceable leatherette and velor ear pads, and an advanced USB audio remote with embedded audio. a card that amplifies your sound and your voice. This piece of equipment is definitely one of the best 360º sound microphones you can buy.
However, one of its unique features is its detachable microphone, which eliminates any noise and ensures that your voice is loud and clear enough to be heard at all times.
To keep you updated, here’s what you can do when your HyperX Cloud 2 microphone isn’t working.
HyperX Cloud 2 mic not working (Windows 10)
Check HyperX Cloud 2 your connections
Make sure all your connections are properly connected, including the control box and / or extension cable connections. As for the microphone, make sure it is fully plugged in and not loose. This should fit into the headset.
Check HyperX Cloud 2 audio connections
Given below is one of the reasons your HyperX Cloud 2 microphone is not working. Test your audio connections to make sure they work using an alternative microphone or speakers.
For more information on how to fix audio problems, check out this troubleshooting guide.
Enable audio devices
In the sound settings, turn on the speakers and microphone, making sure they are not muted, the volume is not too low, or not turned off at all. In most cases, the microphone is muted or muted.
Disable HyperX Cloud 2 audio software
If you have any audio software, especially your audio adapter software, or you have third party software, disable them and enable the default audio controls for your operating system. Hyperx cloud 2 headset mic not working is one of the common problem people generally facing.
Important Notice- while using the Control Box, adjusting microphone volume is not possible in Windows – For sure you can adjust it only from the Control Box. If the volume on the microphone is still not adjustable from the control panel, contact the manufacturer.
If you are using Windows 10 and you are having an issue with the HyperX Cloud 2 microphone not working, here’s how to fix it:
- Check if the mute switch is off
- Right click on Start .
- Select Control Panel .
- Go to the Hardware and Sound page .
- Click Sound.
- Click the Play tab and make sure the dongle is available as the default device.
- Click the Recording tab to check for the presence of the headset microphone. If you can’t see it, go to the next step
- Right-click anywhere in the space and make sure both Show Disabled Devices and Show Disabled Devices are checked .
- Right click and select the headset microphone as default device
- Note. if you find Realtek audio drivers displayed in Device Manager, follow these steps.
- Unplug your HyperX Cloud 2 headset
- Disable your webcam
- Download and install the latest Realtek drivers
- Reboot your machine
- Insert the headset
- Test your headset on a voice recorder by recording your voice
- Go to Cortana and enter Voice Recording
- Press Mic and Talk
- Click again (this will stop)
- Click on play (triangle) to play your recording
- Note. Realtek audio software sometimes overrides Windows settings, so to fix it you need to do the following:
- Go to the Cortana search box .
- Enter Microphone Privacy Settings.
- Click on Microphone Privacy Settings to preview the settings
- Make sure Allow apps to use my microphone is set to On.
- Click on apps that can use the microphone
- Check if the microphone is working using test calls like Skype or Mumble.
Checking volume of HyperX Cloud 2 on your control box
The volume can be not only low or muted in the sound settings, but also in your control unit. If you are using a control box, make sure you turn up the volume on it as well. However, you should be aware that this volume setting is only for headphones. Also check if the mute switch on your control box is on.
Check the HyperX Cloud 2 audio settings in your game app
Sometimes the problem may not be with your audio or control unit settings, but with the game or application you are using. Check your audio settings in the game or in the app, and then make sure this will work for your microphone.