The ERR_CONNECTION_RESET error in Chrome indicates that something on your computer, network, or browser caused the connection to be interrupted and dropped. Does Chrome get other errors when visiting websites?
There may be a number of errors in Google Chrome. Some of them are: net::err_connection_reset, net err_connection_reset, ERR_CACHE_MISS your connection is not private, ERR_QUIC_PROTOCOL_ERROR, and others. Sometimes just refreshing the page will fix this error, but in most cases you can get stuck with this error. Another annoying bug: this web page is not available ERR_CONNECTION_RESET.
This is a very general error in Chrome and we know how frustrating it can be. But don’t worry; this guide will help you solve this problem in various ways. Below you will find instructions on what this error is, how it occurs and how to fix ERR_CONNECTION_RESET error in Chrome browser on Windows computer.
What is ERR_CONNECTION_RESET?
When this error appears on Google Chrome, it simply means that the website you are trying to access cannot establish a connection to the target site. This error is caused by changes to the network or registry. This error usually happens to only a few sites, not all. As long as the site shows ERR_CONNECTION_RESET error, other sites will open without problems. That is why it is very important to fix this error as soon as possible.
Reasons: Why ERR_CONNECTION_RESET error occurs?
The main four reasons for this error are –
- The internet connection was interrupted or disconnected.
- Site has been blocked by your Internet Service Provider.
- The site is blocked by a firewall.
- There is a problem with the Google Chrome browser.
13 solutions to fix the “ERR_CONNECTION_RESET” error in Google Chrome
Note – In many cases, the ERR_CONNECTION_RESET error in Chrome browser can be resolved by refreshing the web page, restarting your computer, and restarting your router / modem.
However, if the error persists, you can try other methods as shown below.
Restart your computer and modem / router
The first step is to restart your computer and reload the web page you were trying to access.
If you are still getting Err_Connection_Reset error, turn off your modem / router and completely unplug it from the power source.
Wait 60 seconds, plug the router / modem back into power and restart it.
Reset your connection
Sometimes there is nothing wrong with your computer and the connection is causing problems. Turn off your router or modem and restart it after 60 seconds. Also, check if the Ethernet switch is ok. If it appears damaged, replace it. This should fix the problem.
If you’ve already tried this method and it doesn’t work for you, please check the other solutions below.
Clear your browser cache
- The next step is to clear your Chrome browser cache and browsing history by clicking the three-dot Chrome menu icon > More Tools > Clear Browsing Data.
- On the next screen, select All time as the time range and clear your browsing history, cookies and cached images by clicking the Clear data button.
- After clearing your cache, try accessing the same webpage again.
Add Chrome to Firewall Permissions Windows Defender
Sometimes Windows Defender Firewall on your computer can block the Google Chrome browser. Hence, make sure Chrome is present in the exceptions.
- Click Start > Settings > Update & Security.
- On the Update & Security screen, click Windows Security in the sidebar, and then click Firewall & Network Protection in the center.
- On the next screen, scroll down and tap Allow app through firewall.
- On the next screen, check the box next to Google Chrome.
Note: If you are not logged into an administrator account, you need to click the Change settings button and enter the administrator password.
Executing Network Troubleshooting Commands
The next option is to troubleshoot network connectivity problems on your computer by running the network troubleshooting commands.
Right-click on the Start button > Command Prompt (Admin) or Windows PowerShell (Admin).
In the Command Prompt window, enter the following commands (in the same order) and press the enter key after each of these commands.
netsh winsock reset
netsh int ip reset
ipconfig / release
ipconfig / renew
ipconfig / flushdns
ipconfig / registerdns
After executing the above commands, type Exit and press Enter to close the Command Prompt window.
Then restart your computer and see if the error message ERR_CONNECTION_RESET is still present in the Chrome browser.
Disable proxy servers
Another recommended solution to ERR_CONNECTION_RESET is troubleshoot network connectivity issues on a Windows computer is to disable proxy servers.
Click the Start button > Settings icon > Network & Internet.
On the next screen, click Proxy in the side menu and disable the Detect settings automatically option under Automatic proxy configuration.
On the same screen, disable the Use a proxy server option in the Manual proxy settings section.
HOSTS file content as lag source
The ERR_CONNECTION_RESET error can be fixed by repairing a file called Hosts.
The procedure is as follows:
- Open “Computer” in the “Start” menu, switch to the “Local Device C” tab.
- In the window that opens, go to the “Windows” folder, then to “System 32” and to the “Drivers” folder, where you need to find the “etc” folder containing the hosts file.
- Right-click the host name, selects “Open With” from the drop-down list, and selects “Notepad” as the tool to open the file contents.
- In the opened document, you may have to find the name of the blocked network address and remove it from the list. The list that is blocked by the system is behind the localhosts directive.
All you have to do is confirm the changes in the settings by agreeing to the system prompt when closing the file and trying to enter the desired resource in the browser again. After this access has been restored.
Configure the maximum transmission unit (MTU)
The first way to solve the ERR_CONNECTION_RESET problem is to set the value to “Maximum transmission unit”. This method has been successful for many users.
STEP 1: Right-click the Start menu and select Network Connections.
STEP 2: Look for an active connection. As you can see below, my connection is called “Sony”. Note down or remember the name of your link.
STEP 3: Now right-click on the Start Menu again. This time open Command Prompt (Admin).
STEP 4: Type the following command at the command prompt and press Enter.
Use your connection name instead of Sony in command.
STEP 5: Close the Command Prompt window. Try to open the site in Google Chrome.
This should fix the problem. If you still face the problem, follow the next method.
Reset Chrome Browser
Err_Connection_Reset error in Chrome can also be caused by browser extensions or changing browser settings. This can be easily fixed by resetting your Chrome browser.
- Click the menu icon (3 dots)> Settings in the Chrome browser.
- On the Settings screen, scroll down to the bottom and tap Advanced.
- Scroll down and click Restore defaults.
- In the pop-up window that appears, click the Reset Settings button.
After Chrome is reset, try accessing the webpage and see if you are getting Err_Connection_Reset error in Chrome browser.
Optimization through third-party applications
Network problems occur because the operating system on the computing device is overloaded with unnecessary material, and the browser may fail because the cache files are clogged. A utility, the main task of which is to optimize the performance of your computer, will help to solve this type of problem. Most of these programs also include the function of optimizing network connections and increasing computer performance, which helps to improve the quality of the Internet.
The program includes free utilities such as Advanced System Care, Carambis Cleaner, CCleaner, CleanMem, and paid System Mechanic and AVG Tune Up. By installing one of these programs, you can solve major computer performance and speed problems. After installation, these programs, as a rule, do not require special intervention in their work: they automatically perform the necessary tasks.
It is understood that the option with third-party utilities is an additional way to protect the computer and regulate the correctness of its operation, rather than a special method of fixing our error: installing this application does not eliminate the need to perform the above operations, to regain access to the site if there are already problems.
Install the latest Java
Yes, updating Java on your Windows PC can fix this error as well. Many users report that installing the latest Java version worked for them. It is still unclear how Java might cause this problem. But since it works for humans, you can try this one too. Go to the Java website and update it.
Temporarily disable your antivirus software
If none of the above methods work, temporarily disable the antivirus program on your computer to make sure the web page or Chrome browser is not blocked by the antivirus program installed on your computer.
- Right-click on the Antivirus icon in the taskbar
- Select Disable Auto-Protect.
- Then select the time period for which you want to disable the antivirus program and
- Click OK.
It doesn’t matter if you are using Windows Defender or some other antivirus, sometimes they can mess with your browser and call ERR_CONNECTION_RESET.This can be solved by first trying to disable the firewall. After shutdown, check if the problem is resolved. If not, turn it back on and check for updates. Now perform a full scan on your computer. This will fix the error “This site could not be reached, the connection was dropped. ERR_CONNECTION_RESET “.
Note: Make sure you choose the minimum amount of time to disable the antivirus program on your computer.
With your antivirus software disabled, try opening the webpage and see if you can access the webpage without getting any error messages in your Chrome browser.
If the website you are trying to access is trustworthy, you can allow access to the website (if the program has the ability to do so) or uninstall the antivirus program from your computer and reinstall it again.
If everything falls apart
This error means “connection lost”, but understand that the Internet is a very large network of computers. To access a particular site, your request goes through many computers and communication between them. The connection can be lost at any time in this long cycle and you will then receive an error message.
Browse other computers with different IPs and browsers. You can easily detect you ip address. However, if the situation is the same on other devices, you should first contact your provider and ask why.
Like many other errors in Google Chrome, ERR_CONNECTION_RESET is quite annoying. It prevents you from visiting certain websites and therefore needs to be fixed as soon as possible. We hope we can help you fix it. This web page is not available ERR_CONNECTION_RESET.